Refund & Revision Policy

1. Before you pay

The 3-slide preview is free. If the preview is not right for you, simply do not pay. There is no charge.

Orders that are not paid or do not continue for 30 days are cancelled automatically. Paid orders are never cancelled automatically.

2. When you get your money back

We refund the full amount you paid if:

• we cannot finish your deck, for example because of a system fault or a source file that cannot be processed;
• we refuse or stop the order after you paid;
• you paid twice for the same order.

If you used a coupon, its quota is returned too.

We let you know by WhatsApp, email, or your complaint ticket, then refund through the payment provider or by transfer to an account in your name, within 14 working days after we confirm the refund. If you paid entirely with a coupon, there is no money to return.

3. What we do not refund

Once the full deck is finished and ready to download, we do not refund a change of mind. If something is wrong or not quite right, use the free revisions below. If revisions still do not fix it, tell us through the Support page and we will review it case by case.

4. Free revisions

• Every slide gets 2 free revisions, for example to fix a number, text, layout, or image.
• Open the order page, press Request a revision, choose the slide, and write what should change. The request becomes a ticket on the Support page, and we reply there.
• You can ask for revisions while we still keep the deck files, which is 90 days after the deck is finished.
• Revisions apply to the deck you ordered. A new topic or a new deck is a new order.
• There are no paid revisions and no balance or credit. After 2 revisions on a slide, you can still edit that slide yourself in PowerPoint.

5. How to ask for a refund

Open the Support page, choose the topic Payment & invoice, and tell us which order. If we cancel the order ourselves, we contact you first.